March 31, 2026 WitnessAI Update

💡 Note: This release focuses on strengthening data protection enforcement, improving system performance under load, and resolving customer-reported issues across Claude, Copilot, and other AI integrations. Updates also improve console accuracy and overall platform reliability.

New Features

No New Features in this release.

Feature Updates

Claude: Improved Application Classification

WitnessAI now more accurately identifies and classifies Claude personal vs. enterprise usage, enabling more precise policy enforcement and reporting.

Alerts & Conversations: Default Time Range Update

For select environments, Alerts and Conversations now default to last 24 hours, improving visibility into recent activity.

Conversations: Improved Usability

The Conversations page has been streamlined with cleaner column layouts, making it easier to review activity and investigate events.

Fixed Issues

Data Protection

Custom Data Types

Issues with custom data types for the Data Protection guardrail have been addressed. end-to-end. Organizations can define and enforce detection for sensitive data specific to their environment, improving coverage beyond built-in data types.

Security

Sensitive data is now consistently protected across applications.

In some cases, attachments containing sensitive data were not blocked under Data Protection policies in applications such as ChatGPT, Gemini, and Copilot. This has been resolved.

Data protection behavior is now consistent across Claude environments.

Issues where sensitive data was incorrectly tokenized or guardrail warnings disappeared in Claude (web and desktop) have been resolved.

Integrations

Claude routing and visibility issues resolved.

In some cases, Claude traffic was not routed correctly or activity was not captured consistently. This has been fixed.

Application filtering is now accurate.

Duplicate entries for Claude and ChatGPT in application filters have been removed.

Directory sync accuracy improved.

Duplicate groups appearing in the console after sync (e.g., Entra) have been resolved.

Platform Reliability

Performance improvements under load.

Latency and processing performance for event ingestion and completion tracking have been improved, resulting in faster and more consistent system behavior.

Metrics and reporting accuracy improved.

Issues affecting latency reporting and analytics accuracy have been resolved.

Console data accuracy fixes.

Group names now display correctly in Discovery views
User and visit counts in application tables are now accurate

Stability improvements across services.

Fixes applied to backend and proxy components improve overall system reliability and consistency.

Known Issues

No known issues identified in this release.

Breaking Changes

No breaking changes identified in this release.

Please contact Customer Success if you have questions or need support with this release.